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Human performance through empathy
Fostering Trust. When employees feel that their emotions and needs are valued, they are more likely to trust their coworkers and managers. Trust promotes open and honest communication, which is essential for effective collaboration.
Reducing Misunderstandings. Empathy helps individuals understand the perspectives and needs of others, reducing misunderstandings and promoting clarity in communication.
Improving Relationships. Empathy helps build strong relationships based on mutual understanding and respect, which can enhance collaboration and teamwork.
Better Problem Solving. Empathetic employees are better able to recognize and address the needs and concerns of their coworkers, which can lead to more efficient and effective problem solving.
27%
more effective teams when empathy among team members is strong.
96%
of employees believe showing empathy is an important way to advance employee retention.
50%
of people with empathetic leaders reported their workplace was inclusive, compared withonly 17% of those with less empathetic leadership.
76%
of people who experienced empathy from their leaders reported they were engaged compared withonly 32% who experienced less empathy.